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ヨドバシ・ドット・コムの「対象外」

リアル店舗のみならず、インターネット上でもよく利用するヨドバシカメラ。
特にヨドバシカメラ秋葉原店は月に平均3回は通っているはず。
同店が好きな理由は二つあって、まずは圧倒的な商品アイテム数の多さ。そしてもう一つは店員の商品知識の豊富さ。

だけど、今日ちょっとだけがっかりすることがあった。
毎日届くさまざまなお店からのメールマガジンやメールニュースを処理するのにちょっと疲れてきたのでヨドバシ・ドット・コムからのメールニュースも配信停止しようと思ってSafariを使って配信停止ページに行ってみると…

Yodo001

「Firefox」および「Safari」のブラウザの場合、正常に動作しない場合がございます。
お手数ですが、ご利用のブラウザを「Internet Explorer5.0」以上、あるいは「Netscape4.73」以上に変更いただき、再度お手続きをお願いいたします。

あらら、Safariがサポート外なのは、まあいいとしても、Firefoxも対象外とは珍しい。Windowsユーザーは問題なくてもMacユーザーにとっては致命的ともいえる仕様です。
ヨドバシカメラはアップル製品の扱いに対してとても好意的だと感じていただけに、この予想外な実装には正直驚きます。

しかし実際には、上記のメッセージは杞憂でした。
このあとちゃんと配信停止メールが送られてきて、そのメールに記されていたURLをクリックしたら、正しく配信停止の処理が完了できました。

Yodo002

たしかにエラー画面をみると「正常に動作しない場合があります」と書いてあります。つまり正常に動作する場合もある、という意味だったのですね。

この仕様に関して頭をよぎったのは「メールニュースの配信停止を諦めさせるための小細工ではないのか?」ということ。でもこれはきっと考えすぎ。

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