@mac.comでは無理です。
また今年も8月が来た。
毎年月は自動車保険の更新手続きする月。
ソニー損保に加入してもう4年になります。ちょっとずつ等級が上がって毎年保険料の割引額が増えるのはやっぱりうれしいもの。
さきほどオンラインで契約更新を行い、前年より数千円も安くなったことの喜びに浸っていたら、ソニー損保さんから電話がかかってきました。
内容はちょっとした契約内容の確認だけだったのですが、ご登録メールアドレスを口答で伝えたところで問題発生。
「お客様、@mac.com って…、マックをお使いですか?」
「ええ、なにか?」
「あのぉ、普通のメールアドレスはほかにお持ちでいらっしゃいませんか?」
「えっ?」
メールの確認はGmailにすべてマージして管理しているからマックもなにも関係はないし、第一ドメイン名にmacという名前がついているだけのこと。OSとは無関係です。
「マックですと、あの、いろいろ問題があると聞いていますので…。できればほかのアドレスに変更していただくことはできませんでしょうか?」
執拗に「マックはダメ」を繰り返す担当の女性。困ったなぁ。
パソコンとドメイン名の違いを説明して根本的な間違いをお話する、なんていう努力は最初からするつもりもありません。いくら「大丈夫です」とこちらが主張したところで相手が困窮するだけですから。
「わかりました。これからはウィンドウズをできるだけ使うようにします」
と説明してやっと理解していただけました。
登録メールアドレスの変更はもちろんしませんし、来年も「マック」を使ってオンライン更新するつもりです。
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